He has been a consultant and innovator in Business Transformation and Human Centred Design since 1989 and in Agile since 2004 involved in supporting both business and technology in the adoption of Customer Centricity and Agility. His recent focus has been on combining HCD and Agile in Enterprise Agile Portfolio management as an extension of SAFe. This was delivered in the NatWest Group from Business through to IT, Retail Banking and Commercial Banking Transformation with 88,000 staff.Karl Smith is a Fellow of the British Computer Society FBCS, a member by invitation of BCS ELITE the CIO & CTO group and European CIO Association and has supported various Westminster Parliamentary Groups since 2003. He regularly speaks at conferences on a myriad of subjects Agile, HCD, IoT, Blockchain and Social Media including speaking in the House of Lords on Fake News.
He has worked globally and loves to travel and meet new people as his focus has always been people “My desire was not to build things that humans already do but to find out how technology could evolve our human experience.”